I do not even feel the need to write the whole story here, so i'll just copy and paste the letter i sent to them. To Whom It May Concern: The following letter serves to inform you of the disgraceful service received from a company who prides themselves in being South Africa’s Airline. On 26/10/2010, after searching every mentionable airline on the internet, I booked a flight on SAA flight SA0343 departing 16 December 2010 at 14:00 from O R Tambo international arriving at Cape Town international at 16:10. I have never... read full review »