It amazes me how long a bank will take to correct a problem THEY created. After waiting almost 3 weeks to get to a point of TOUGH, the phone was not recorded (as your manager scr_ewed up). You are leaving me no alternative but to lodge a compliant with the Bank Ombudsman. The NCA clearly states that all changes to financial transactions by law be recorded or signed for. You have none I got back from Cape Town yesterday after a 10 day business tri. I have been patient but STILL nothing from your compliance department. I have wasted a MONTH... read full review »