"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Wooper)

SAA
Wooper January 11, 2011
We booked our senior PM on a flight to George - leaving Sunday 1:25. Due to bad weather the flight was delayed. It took him 3 days to get to George, all of which he spent at OR Thambo trying to get any form of assistance. SAA could not offer any updates, a re-route, refund or any other solution. It was embarrassing and dispicable to say the least. All of my other staff who flew one time, were re-routed to PE and transferred at no additional cost. I spent in excess of 4 hours on the phone to SAA who could not assist in any way at all. I wa... read full review »
Filled under: Travel Location: South Africa

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