Unless this is some kind of sick joke or I am being set up to be pranked by that guy from 94.7, I must say congratulations to Wesbank for a record setting period of not answering the phone (3 days with +-3hours on hold) in your 'customer service' call centre. I put customer service in inverted commas as the service level is difficult to judge considering you are unable to jump the first hurdle of answering the phone. A few questions Wesbank: 1. Does this call centre exist, or is it just a front to some sort of money laundering... read full review »