we sign up for italk BB and we have 30 days trial. When we receive the modem, I made contact with them, found out that my other phones in the house can't even use it because it is for phones set uses. On the package they even got the name wrong. Didn't use their line. Contacting them is so hard. They have customer representive who speak Cantonese, Mandarin and english. One night my mother had contact them, she end up having a customer representive who can only speak Mandarin. My mother have basic understanding and speaking in... read full review »