I purchased a Dell XPS laptop in January 2009 and then promptly hopped on a plane to Mexico for a few months of vacation time. Almost immediately (within days) I started having problems and the laptop crashed. Contacting Dells XPS support and using the operating discs, we were able to get it back up and running again and the problem has persisted ever since until today, January 21, 2011. I am currently back at our winter residence in Mexico again until April and once again it has crashed again. Worked the night before and the next day I get... read full review »