I AM A FIRST TIME PRICELINE.COM USER, BOOK A FLIGHT AND HOTEL PACKAGE DEAL..ON 1.20.2011...AND IMMINENTLY AFTER BOOKING AND PRINTING OUT ITINERARY NOTICE THE HOTEL WAS INCORRECT, THEY WILL NOT CHANGE THE HOTEL .. I WAS TRYING TO CANCEL THE WHOLE PACKAGE, JUST THE HOTEL WHICH OUT OF THE WAY, FROM WERE THE REST OF MY PARTY WILL BE.. THEY REFUSED.. AND I AM VERY UN HAPPY WITH THE SERVICE I PAID 380.00 DOLLARS FOR NOTHING AND NOT HAPPY W/ SERVICE W/ PRICELINE WILL NEVER EVER BOOK THROUGH THEM AGAIN.. AND THE FLIGHT THEY PUT ME ON REQUIRES ME TO PAY 20 FOR A BAGGAGE CARRY ON PER FLIGHT read full review »