The worst customer service I have experienced in YEARS. I attempted to renew this anti-spyware software WITHOUT the antivirus portion, which would have cost less than the subscription I currently had. It gave me no opportunity to change the price during the renewal process, and I foolishly purchased it and then attempted to correct the purchase. They ignored phone calls, emails, and finally kept me waiting for almost two hours until I got to talk to a customer service person, who after a total of about 20 minutes of keeping me on hold insisted... read full review »