on the 26th dec 2010 i travelled to dubai, returning on the 9th jan 2011. i travelled on fir 413 dep sydney returning on fl 412 dep dubai. My complaint is that as i am a regular visitor to dubai both my husband and i have been issued with silver membership. on my last trip above i travelled business class to dubai and economy return. i tried every day to upgrade myself using my points to no avail - i even tried at the airport and also on board the flight. i kept getting negative replies. i also went to the lounge in dubai as it clearly say... read full review »