I called H&R Block 01/24/2011 at 120 .west 87th. St. to make an appointment to see Mr. Fredrick Monu. I was told that he doesn't come into the office until 5pm, but if I needed an earlier appointment all I had to do was give a time and he would come in early. I told the lady I needed to come in Thursday on my off day at 12:00 she said make it 12:30. I said fine! Thursday I get to H&R and I ask the woman at the front desk if I could see Mr. Monu. she said, he doesn't come in until 5. I told her I made an appointment to see... read full review »