Here's a copy of what I have sent to Expedia via email and registered letter, and have repeated for them on the phone 5 different times. Attached are the screen shots (which I fortunately took when demonstrating to the customer service rep how it appeared to me when booking), which clearly show the flights as business class. At no time did Expedia's website display that these were economy seats. ================================= This is to follow up in writing my instructions to your service reps on your toll free line on... read full review »