We bought a bed and a laptop on credit in December 2009. I sat for more than half an hour without them explaining or asking anything about insurance or delivery costs, they only wrote the order in a book and told me they would send the paperwork to my husband to sign since credit was on his name. It sounded as if they will discuss it with my husband. He thought everything was already discussed and approved by myself, went to Beares after receiving a call and signed the papers in haste - it was past 5 pm. He fetched the laptop, but was told the... read full review »