El Cid is a pure rip off scam! They are a one way service. You pay and they take. The help desk will not return any complaint calls. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. We... read full review »