We experienced malfunctioning A/C in a Hawaiian home rented from Luxury Retreats. As an adjustment, we requested compensation but were only given a 5% discount on future rentals. When we indicated this was inadequate and requested a 5% payment, we were refused. They say they value customer service but failed to deliver. We won't do future business with them and will discourage others from doing business with Luxury Retreats. read full review »