It is surprising & reassuring to know the number of customers who have gone through Dell Hell! I am one of these disgruntled customers. My Dell computer system (i.e., desktop (Dimension E520), monitor & peripherals) all came in a package deal with my internet service provider, Bell Sympatico. Several months back, I contacted their technical support to ask for assistance on how to format my computer. Their normal procedure was to ask for your name, address, telephone number and the service tag number of my PC. Lo & behold, when I... read full review »