I regretfully signed DSL services with Acacanc. The services was terrible. I had to call them many, many times for the unstable connection. Every time, they just argued it is the phone line problem with Bell. <br /> <br /> Anyway, it is time for not renewing the contract with Acacnac. I wrote email to their billing department and asked the instruction about how to return the modem. After several round of email, I finally got a one line response reluctantly:<br /> "The cost of the shipping is up to you".<br... read full review »