[1] Only corporation in Canada keeping customers on hold for an hour or more on a routine basis [Proof: call 18665067866 choosing option of service] [2] Cancelling service appointments with informing customers regularly [Proof: ask its service centre staff about statistics of "no shows" - even Sears Canada Inc. itself cannot deny this] read full review »

Jean-Guy Francoeur is a scam artist. I have worked for him and seen what he does. He lies and scams people and businesses. He had to leave Ottawa because he was wanted for fraud and stole money from his clients and staff. He had a company called Booming Practice and scammed private practitioners, saying that he was going to do marketing for them and then ended up doing nothing. He refused to pay any of his clients back, even though he never provided any services, and tried scam them into signing contracts saying that they couldn't say... read full review »

After buying a dealfind voucher. This comapny has a very hard time honoring their committment. They double book themselves or do not show up at all. Once they do show up their quality of work is very poor. Extremely dissapointed that Deal find would allow a company of such to be a part of their services. DO NOT USE. read full review »

On May 24, 2011 I brought my 2002 Grand AM to the active green and ross location at 2115 sheppard ave east. I brought my car in for a simple 24.95 oil change. During the oil change, the guy at the desk comes back into the waiting room from the garage and tells me that my brakes appear to be seized. I told him immediately that there was NOTHING wrong with my brakes. My brakes were done about a year and a half earlier, both front and back, full calipers, rotors and pads. There was no rubbing, vibration, noise, reduced gas mileage or otherwise... read full review »

i bought this little steam carpet cleaner calledthe little green machine with the asistance of a store associate on june 22, 2011. she recommended this machine to me because she has never had any complaints with it. she also warrents me that if i don't like it, i can return it for complete refund (she said within a year but i read the back of the receipt it says 90 days) so i bought the machine. after using it twice i decided this machine does not satisfy my need becasue it's too small, has no enough suction and i have to bend down... read full review »

On July 6th, my business phone line got suspended. I made a call to inquire to them about this and all I got was rude replies. 1st call - I got in contact with technical dept. After i told them my account numbers and etc. I waited for 10 minutes! When technical rep. came back, he is telling me that it was suspended because of amount not paid and that they tried to reach me 4-5times. So i told them i never received any such call and i have been paying everything in right time and i told him that I'd like to speak to customer... read full review »

I strongly advise everyone to stay away from Marishu Fehr at the With Purpose Wellness Centre. She claims to have a degree in psychology, child psychology and life coaching. She won the lottery and opened up a "wellness centre" which she uses to "help" people she likes without a liscence. If she doesn't like you she will defamate your character to other clients who also know you. She may or may not have credentials, but in my experience she is scandalous and devious. She is, in my opinion, more interested in filling up her ego than actually life coaching. read full review »

I suspect www.cheapoair.ca/com uses bait & switch in their pricing policy. Here's my story: 1) I was surfing the net looking for cheap tickets for my family (son, husband, me) to fly. 2) After 2 hours surfing, I came across www.cheapoair.ca. They offered a $4400 fare for my family flight (most other websites were around $6000). 3) I tried to book it several times with my credit card but it always rejected it and said "Use valid credit card". My credit card had worked earlier in a different merchant. 4) I used the... read full review »

I purchased 2 vouchers in April 2011 for $198 which was to allow me $400 in products from The Butchers on Yonge/Eglinton. Apparently both Buytopia and The Butchers bit off more than they could chew as The Butchers staff were being verbally and physically abused by angry customers. They continuously changed the details in the voucher, i.e: when people could shop, the store hours and the availability of their products. I have attempted on at least 4 occasions to get a refund from Buytopia and was told that they had to contact The Butchers and... read full review »

I received an Invoice in the mail from this Company thanking me for my order! And welcoming me to Popular Mechanics magazine!!!And my first order should be arriving soon! I did not order this magazine which I don't even read, and it says my payment of $17 is due upon receipt. There's no contact phone number. Only an address in Harlan Iowa, with a return envelope to an address in Markham, Ontario. I"m sending the invoice back to them. I've looked for a phone number on the internet and have not found one. read full review »

I had an electric motor installed on my brand new 26 speed bike by Fun Mobility Products. When I went to pick it up, the back brake didn't work any more. The owner of the business told me I would have to take it to a bike repair shop to get it fixed. So I'm supposed to pay somebody else to fix something he messed up? I later found out that, without my knowledge or consent, he had kept the back wheel of my new bike, an item worth over $200 which he refuses to replace. Do not deal with this business unless you like incompetence and dishonesty. read full review »

I had a Bionx electric motor fitted to my bicycle. I was told at the time that the battery would last about five years. The motor burned out after less than three years of light use and the battery was dead after about the same amount of time even though it had been looked after very carefully according to the instructions. It was going to cost $1700 to get the motor fixed and a new battery was priced at $1400. This is a terrible company to deal with. Their products are shoddy and grossly overpriced and their customer service does not exist. Do not buy anything from BionX. read full review »

Just found out that these companies fraudulently charged my credit card for 5 payments of $29.95, combined the 2 companies Never even heard of these companies before! And my credit card is suppose to be the safe one with the chip! just shows, no matter what, people or businesses have their way! MAJOR SCAM!. At least my credit company is very understanding and refunding the whole amount back. read full review »

Three years ago, I closed one of my accounts with Toronto Dominion Bank. They kept mailing me statements saying I had zero balance. After several phone calls and a visit to the bank to see the manager to ask them to stop sending this stuff, it's still coming. Then my so-called financial advisor failed to call me when he said he would. After phoning the manager then the Head Office, I was told I'd be contacted by another so-called "advisor" who asked me a lot of very personal questions but said he couldn't tell me... read full review »

Hi My daughter subcripted to Seventeen and my check was collected on May 30th and any magazine was delivered yet. I wrote them 2 times online and didn't have a reply. I want to be reimburse or at least deliver the magazine. Thank you. Luce Laviolette [email protected] read full review »

This company recruits Travel Consultants and charges a "franchise" fee to start working as a Travel Agent. They charged me over $2000 for a startup fee plus over $100 monthly "support" fees. If you are considering a career as a Travel Agent, PLEASE DO NOT considering becoming a home based agent through TRAVELONLY. No other Travel Companies charge fees for being an outside agent. The first step is to become TICO Registered which costs approx $35. From there, many other companies will work with you and give you the same comission that Travelonly boasts about. T read full review »

I had a few ideas to say Brant office sucks when I see there trucks going by my place and down streets but I never have cause I been clean from law for almost 11 yrs if I did this does anyone know if U can be charged? thanks. read full review »

well I took a book back cause it ripped my pages on wire bound book and I did get the book from there I took my time finding receipt could not I think i recalled sending them to Trustee. Anyhow I got a truss pass notice from them and email. I hate there staff except for one person there who drives there truck. Anyhow i got credit with other office people and the stuff i got from my credit office are way better and staff are polite as well. Brant staff were rudse to me a few times. I dont care if this is slander or slauder. But I tell were it comes from and how I feel about them. read full review »

Sears store in Nelson has a very poor customer service. The owner and the staff do not have a helpful attitude. It is more like "whatever, I do not care". We asked the owner of the store (manager) for an advertised product to be ordered (as they didn't have it in store) and he said he will place the order tomorrow, a s he is too busy that day. We assumed that this means that we will get the advertised in the flyer price, but we will wrong. Next day, the owner said that the price is higher as the sale is over. It was very suprising... read full review »

I bought a diamond heart necklace for my girlfriend for X mas 2010, then the chain broke in june 2011. I took it in and they sent it away to be fixed for $35 (I did not purchase the protection plan as I did not think that such an expensive necklace would break so soon). Upon getting it back, it broke again in the same place not a week later. When I took it back in they said that it was a new break and that the chain was cheap. Admitting they sell a cheap chain? Come on! They offered to sell me a protection plan at full price so that "she... read full review »

Hello, htis complaint is to let others that deal with this firm does business. The business contract requires that both parties must benefit from the contract, both parties have responsibilities to uphold and maintain. I have tries to cancell this service contract with them becuase the alleged savings were never delivered. The first cheque mailed to their PO Box never arrived and now the second cheque never arrived? I find this odd as I have never had a problem with Canada Post and missing mail. I called the firm and it appears that the... read full review »

freebies offered free candy sample, wanted all info, then passed me on to another offer which I submitted as it was free with participation but no mention of a bill which was added onto a cell pjone and i could not reach them to reject offer. fraudulent read full review »

My grandmother passed away a week ago in JGH. Following unprofessional approach at the Urology-Oncology by the nurse Joanna Zepeda who did not bother to verify whether there is an infection present prior to administering chemotherapy ( the source of infection, i.e. swallen, red feet was more than visible, but we don't care right?), she developped sepsis and then massive heart attack. Most probably she will not survive anyways being admitted to another hospital, however, her last three days and our last moments with her were filled... read full review »

This guys are a joke . I ordered 6jerseys on Dec 2, 2010, but I only received 1 jersey, even incorrect, not any of the 6 jerseys I ordered. I contacted them, gave them all the proof they wanted to confirm their error. They are not willing to refund or replace the jerseys I didn't receive. They keep on saying they're going to refund me and it's been 2 months. Not going to happen. Stay away!!! Don't buy jerseys from c2cjerseys.com!!! read full review »

Just spoke to a Wendy's Canada employee on the telephone after I submitted a complaint through their website. In Canada, they have dropped the sizes of the Frostys, yet kept the prices the same. Effectively, the bottom line is that this move by Wendy's is a price increase. I don't know if this has happened in the USA. The medium sized ones were 16 oz and now they are 12 oz. Same price of $1.89. I'll never buy Frostys again. A carton of ice cream from the grocery store will do. What a rip off! read full review »

The seller of the sewing machine I agreed to buy after seeing it online went through costco.com online services for the transaction. I had several inquiries prior to transferring the agreed upon price of $1200, which were answered immediately by the Costco customer support representative. I have an invoice and tracking number. After transmitting the money via a Western Union money transfer and sending confirmation of payment to Costco, I have not heard a word. I sent numerous emails both to Costco.com and the original seller. No response ha... read full review »

Whether this is some drug trade trick I do not know but I a sick and tired of watching milllions of dollars worth of advertising being spent for restaurants which do not exist--the red lobster restaurants. None exist in this part of the world and only one or two others in the rest of CAnada or Washington state. There is one, one only LA. So why the relentless barrage of very expensive TV ads here? (If it helps your investigation "REd Lobster Restaurants" apparently do not sell lobsters) [email protected] read full review »

I was charged $89.98 I have used panada in the past aand renewed in 2010. But never renewed in 2011 since then i have bought a new computer may 20 2011 and never installed panada on new system. I was charged on my credit card on june 24 2011. read full review »

I bought 4 boxes of the L'Oreal Sublime Mousse, as I was really excited about this new product - Being able to do my on hair. So my sister and I decided to use this product. I went searching at Shoppers and found Sublime Mousse - PURE BLACK. So when you heard pure black, it would be safe to assume that when we did our hair it would be pre black...ummm nope. It turned brown, so now we have black hair, with brown roots...yukk...FOUR BOXES...ughhh so pissed off. I didn't have the receipt to return the other two boxes. It's safe to... read full review »

My name is Carson Johnson. I hav purchased over three pairs of this product and have had nothing but problems. The Dakota quad comfort work boots are a comfortable pair of boots however, they have a defective soul which has caused me to almost fall off of rooftops, trip on re-bar, and have actually ripped in the same spot in less than a year in all three pairs i have owned. I have tried to return these boots to the Marks work wharehouse where I purchased them and have been told that I must have a receipt to return them even though they have a... read full review »

They steal housing listings from free classified sites like Craigslist, Kijiji, local newspapers and so on, dump them into a database, and charge apartment hunters $100 ($75 in Victoria BC) to search this database for a couple of months. Rental Guide does NOT ask permission of any of the landlords and property management companies who originally posted the ads on free sites. That might not be illegal, but it's definitely unethical, and goes against the TOS of all the free classified sites they steal from. Even worse, they then... read full review »

I canseld my franchise agreement through a lawyer because of incomplete disclosure the lawyer sent a demand letter to the franchiser for a full refund but he never replay read full review »

Having been a customer of Auto Doc for year, I was surprised to receive such poor customer service, from the owner of the company no less! I had called to make an appointment to have my car's oil changed and to have my car inspected for any problems. I was asked to come in on Friday at 5pm, because the store was closing at 6pm. I left work early to arrive on time. At 5:01, I was stuck in traffic and called to say that I am on my way. I was informed by the person on the line (who I later found out was the owner) that he had already sent... read full review »

about 24 messages were on my mobile phone 647-409-6552, one daily and none were answered by me;also I do not have messaging service under my cell phone contract with Rogers. On contact with sms company ("2Way Traffic" on my Rogers invoice) I was told by one Darryl(?) that in all I have no option by to pay $30. For what. This is fraudulent and need help in resolution. read full review »

My daughter (TPW) and I (BPW) first met Brian Markle at the World Exchange Centre on the 11th floor. We discovered the offices weren't his but rather classified as "virtual offices" offices you can rent month to month or even a day. Nonetheless and without knowing this point we paid Mr. Markle $150 for what he claimed to be a European Modeling Licence and that my daughter would be going to Paris. Naturally my daughter was excited with all what was PROMISED as it has been her passion and dream to break into the modeling world... read full review »

Our Dealership was looking for a reposession company in Winsconsin. Came across a Repossesion company in that area. I spoke to a rep of Nationwide-repo and gave me a quote that seemed reasonable. Then amanda Pierce (very rude) by the way was very nice at first. I gave her the paperwork needed to complete the process. A holdharmless was given me to sign. again, pay attention to what you sign. In this holdharmless it says " nationwide-repo fee will never exceed the salvage value of the collateral or will tender a negotiable title to the... read full review »

vous avec porter à ma carte de crédit visa #4530913110020018 un montant de 79.94 US, le 24 juin 2011, montant que je n'ai jamais autorisé. Donc, ce montant devra être enlevé sur ma carte de crédit le plus rapidement possible, sinon des recours seront pris pour le faire enlever. Merci. read full review »

just want everyone to be aware of these scammers. they say they can get you money back for a disability benefit, and they charge you 30% fee of what you get back from the government, but what they fail to mention is that this your tax money back, and you can do it yourself FOR FREE . they pretend that they are fighting for you to get you money that is hidden, when they dont do anything. you take the form to your doctor and the doctor actually fills it out, then you send the form to the Canada Revenue agency, and the CRA either approve... read full review »

Yak will mail you an IP phone that is pre-configured NOT... they will send you a miss configured because it is cheeper for you to spend the time on the phone and they walk you through the configuration process. And when they can't get it to work they give up and wont take back the Phone... don't buy the yak Snom Phone they don't support it... read full review »