I just read other people complaints about the 1 on 1 resumes.com and I totally agree with them. I purchased my resume and cover letter in Dec 2010. Two months went by I didn’t hear anything back. So I wrote to the writer, Gabrielle. She said I needed to provide additional information on my new job. On March 02, she said she has everything she needed and she promised to send me the resume asap. However, I still haven’t received anything (March 21) now. So I wrote to the writer again and the [email protected] to see what the status is. Heather R. Todd from customer service (from 1-on 1 resumes.com) wrote back to me with very unprofessional, nasty e mail. Not only they didn’t refund the fees, they took my money for resume and the cover letter in Dec, but also she insulted me in the e mail. I regretted for using their site.

1-on-1-resumes.com and federal-resumes.us

Please beaware of them, use other sites instead.