123buydirect

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Category: Electronics

Contact Information
Virginia Beach, Virginia, United States

123buydirect Reviews

November 11, 2008

52" LCD TV

I purchased a new Samsung 52"LCD TV from this online retailer that was recommended by CNET. I waited nearly 6 weeks for delivery of the TV only to find that the unit was used (stickers removed, finger prints on glass, acessories bag ripped open, ...) and did not work (bad power supply). I immediately called and they said it was a new unit and then they offered me a $400 discount to keep the TV and have it fixed by Samsung. I said no replace the TV. They had it picked up and I never heard from them again. I spoke to Samsung and they said the TV that was sent to my house was actually sold 4 months earlier. This retailer is reselling returned items as new - what a scam!

November 9, 2008

Order

I purchased a SonyHDTV from 123buydirect.com and was given a confirmation number to follow up on delivery status.
I have made several follow up calls during their posted business hours and only get through to a recorded message stating that they are closed and to call back during normal business hours.
Has this company gone out of business?
My credit card has not yet been charged but if they are not going to make good on the delivery of this product, then I will need to cancel my order and purchase this Christmas gift somewhere else.
Please advise.