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Mariarty
September 4, 2009
Terrible customer service
123 Print stinks. They sent me the wrong order and didn't seem to care. I ordered labels for cookies and they shipped me someone's else tea party labels.
It took 3 phone calls to tell me that I had to return the order to get a refund. So I have to pay to ship the wrong order back just to get my money. Customer service is terrible. Try a more reputable company that actually stands behind their "100% money back guarantee" - not me again.
Try a company that actually cares about their customers and tries to help them.
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Hunter
December 11, 2008
Bad Experience
I ordered business cards after reviewing the proof they sent. Everything looked good. I got the cards and the photo was half of the size of what was on the proof. They claimed I got waht I ordered. I sent them the same proof back along with an image of the cards I received. They sent yet another proof stating i received what I ordered. Now I have 2 proofs from them. THEY DON'T MATCH. Do you think I can get it through to them? NO! They insist it was the photo I uploaded. They say that if I printed the proof I would see that it matched what I received????? Am I missing something. They say their PDF files will print out differently than the elctronic image. If so, that would be a tidbit to share. RIPOFF! DON"T USE! Send me your money instead.
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July 28, 2008
Don't use them
I got business cards from 123print & when I they come, then they were absolutely crap quality I would not recommend any one to buy from them ever again. I am very disappointed but I did not send them back I needed them in a hurry, with starting my own business and all. I regret it now I wish I had of sent them back. I am worried about what I buy on the net now I want to buy posters but I don’t know who to go to now. My friend has told me about vistaprint I might try them.
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June 3, 2008
Don't use
I was excited for my order of 250 business cards to arrive, but when they did, I was utterly upset! They were the cheapest quality I have ever seen, and the printing job was horrible! On some of my cards, you could see the lines where they were supposed to cut them. There's no way I can use these and look professional in my business. As everyone knows, business cards may sometimes be the only impression you leave on people. 123print surely left a lasting impression on me- I will never order from them again! (I highly recommend vistaprint.com. much better quality for cheaper)
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April 16, 2008
Messed up my first order
I ordered a very nice set of business cards. Had a lot of trouble navigating their way of typesetting and layout.
The cards came in looking terrible. Smudged printing and bad "leading". I sent back samples, per their request. They said they didn't receive them. Each time I talk to customer service (use the term lightly) it's a different story.
When talking to customer service, they don't even know the basic typesetting terms. Want me to order new cards but upgrade the order & pay more for another set before they will refund the original order.
I had recommended this site to others; I will be contacting all of them and rescinding my recommendation.
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