In 2004, I purchased a 2004 Nissan Quest and an extended warranty for 5yr/60k miles for $1100 from Star Nissan in Niles, IL. At the time I purchased the car, the factory warranty was 3yr/36k miles.

In 2007 I moved to Texas. In December 2008, I took my car in for service at a Nissan dealership in TX and learned that Nissan had extended the factory warrranty on the 2004 Quest to 5yr/60k miles in 2004 because it had so many problems. Nissan never notifed me of this extension. In effect, I paid $1100 for nothing since my extended warranty duplicated the factory warranty. If Nissan had properly notified me of this change, I would have cancelled the extended warranty by paying the cancellation fee.

I contacted Nissan seeking either a refund or an extension of the coverage beyond the 5yr/60k miles. The regional specialist, Shannon McGuire, told me that there was nothing Nissan would do for me since my warranty had expired (my car has 61, 000 miles).

Basically, I paid $1100 for an extended warranty that I did not need and was never notified by Nissan that it had extended the factory warranty. I don't believe that I am the only one in this situation and would like to hear from those with similar problems. My email address is [email protected].