Complained of a wheel bearing failure on my 2005 Subaru Outback. My service ad adviser was named "Mike". I was charged $98.95 for the diagnosis and told that "all 4 tires cupped". No other service performed. The noise continue after the tires were replaced.

Located a recall notice on a website, contacted Subaru of McKinney and was advised to bring the car in.

Delivered the Subaru to Subaru of McKinney where the right rear wheel bearing was replaced under warranty.