My daughters monster burger had black on the bun and she took it up there to ask them what it was all they had to do is replace the bun, but they made fun of her they did make her a fresh one. I didn't appreciate them making fun of her and the assistant manager was kissing his girl friend in the restaurant. This girl has a real attitude problem every time we go there we will not eat in Eldorado Ill again here is a number off my ticket i have #4034 and there # is 1-618-273-2308.