The people at 4over.com are crazy (and terribly rude and disrespectful of how they hurt others). The design company we have used for 8 years as a reseller used 4over.com over the last seven years to order printed material for our many companies.
4over.com without notice terminated their vendor’s online access that did not have activity for 90 days, and as such, our company waited for our design company to try and get reinstated. Once we placed the order with our design company, we waited patiently for another seven days before 4over.com told our design company they had no intent in dealing with companies that did smaller volumes, and would not reinstate his company.
So, our company was put two weeks behind in even placing an order that we needed. Not to mention our design company designed our print materials around 4over.com specs, as well as quoted us from their pricing.
Now the ignorant actions of 4over.com have us going back to the drawing board on our brochure design - costing us both additional delays and money. We know the owner of our design company extremely well, and he tried daily to get 4over.com to communicate with him and get his online account reinstated.
Our design company had just placed a small test order with 4over.com for one of our franchise locations. That said, we were ready to place orders for our other franchises. So, I hope the owners of 4over.com read this, and realize they lost a national account because of their stupidity.
So, I Googled 4over.com and found tons of complaints, on a large assortment of issues. I found the owners of the company names, and when I called, asked for them, I was told the owners knew what they were doing when they cancelled vendors without notice, and they could take the loss of business. The fellow was very rude.
When we called 4over.com as an ultimate end user to let them know how their treatment of one of their seven year resellers negatively impact us - 4over.com literally stated we will not talk to you, and could care less their actions caused our company any problems.
Well, hard to imagine any company in our economic climate terminating vendors who could place orders any time. Much less a vendor who had been with them for seven years and always paid as they went.
Bad karma will certainly take its toll on 4over.com. I highly recommend any reseller using 4over.com be aware this could happen to you. Google 4over.com complaints. Be warned. I recommend anyone using 4over.com stop using them. Their ego is way out of line with serving their resellers, which in turn they are causing hardship on their resellers end customers like us. Take a trip on Google -- amazing how many complaints 4over.com has. They certainly deserve ever complaint after what we experienced.
We connected with printing4less.com - they jumped right on the opportunity. 4over.com - you are a bad bunch, and from what we experienced, that certainly comes from the attitudes of the owners of the company.
Tom Burke
