From
VINODKUMAR
Vinu bhavan, Venkavila, Irinchayam.P.O,
Nedumangad, Thiruvananthapuram-695561
Phone 0472 2813783, mob: 9496812140.
To
The Manager(Service)
LG ELECTRONICS INDIA PVT.LTD
Sir,
I have unfortunately purchased (please regret to say unfortunately purchased) one LG 51 cm (20”) LCD colour monitor (Model No.W2043T, Sl.No. 908NLVE017959) from M/s Log Tech, Trivandrun on 23-11-2009. Now it is not working ( defect may be in the ac- in portion of the monitor). I have already informed your Toll free No.18001809999 on 4th Dec 2010 on wards. And also informed 6th Dec 2010, 03.52 pm . Since no Technician is attended the compliant on site, again informed on 9th Dec 2010, 06.36 pm, the receiver says that the compliant is not registered yet. Afterwards a registration No.RNA101209092332 is received.

However no one attended for rectifying the compliant till date (12-12-2010). Much difficulty is experienced in my work. As a customer, I could not tolerate if any parts is available in your side. So once again reported that, you will arrange to repair or replace it within the warranty.

Yours faithfully;


VINODKUMAR
12-12-2010, 01.53pm.