I had a proposal to get a website designed. I approaced a web design company in Copenhagen, Denmark called 7th Media. I even paid 50% in advance. They kept assuring me that the website will be done in two months but it is 5th months that I am still waiting to get the site designed. Since there was an urgency to get the site designed I went another Copenhagen webdesign Company called copenhagen webdesigning and I got the site designed. But the question is why 7th media has not refunded my money yet?