I am using this mobile for the last about 7-8 years. On 2nd May 2011 all of sudden you started the services of "Ghar Aaya Jyotish" and started deducting a sum of Rs.2/- daily resultant into my balance came down to -minus Rs.1.09. Can you show me any proof by which I have authorised you to start this service. Moreover, I have registered my mobile for "DND" and have also registered for not sending any promotional call. Under the circumstances, I hereby call upon you not to charge unnecessarily any service for which I have not requested you to start. Please refund immediately a sum of Rs.75/- deducted by you unauthorisedly.