A & e factory service does not show up for appointments, they do not call. If you call A & E you just get a run around, the only way to reach the corporate offices is by mail, they are owned someway by sears. There is really nothing else to say except please learn from the thousands of us who have made a bad decision and both sears whirlpool and kitchenaid appliances, don't buy them, they are trouble and getting them fixed is a terrible experience.

Another unhappy customer
Michael in florida