TODAY MY SON BROKE DOWN WITH MY TRUCK, IN A ROUGH PART OF TOWN, IN 98 DEGREE HEAT. HE IS LISTED AND A MEMBER ON MY ACCOUNT. WE HAVE HAD THE UNFORTUNATE LUCK OF AUTO PROBLEMS THIS YEAR. AND HAVE HAD TO USE THEIR SERVICE MORE THAN USUAL. I WAS NOT INFORMED WHEN I SUBSCRIBED FOR A YEAR OF SERVICE, THAT I WAS LIMITED TO 7 ROADSIDE SERVICES. NOT EVEN CALLED OR GOT A WRITTEN NOTICE THAT THIS IS POLICY. THEY WAIT UNTIL IT IS NEEDED IMMEDIATELY AND SAY NO! I EVEN SPOKE TO A SUPERVISOR (ANN) AND SHE HAD NO REMORSE. THEY WANTED$40 PLUS $3 A MILE TO GET MY SON HOME SAFELY.BS!! I WILL FIND ANOTHER AUTO ROADSIDE CARRIER THAT CAN HONOR THEIR WORD.;AAA IS SUPPOSE TO BE AN AMERICAN ICON FOR BEING THERE IN CASE OF AN EMERGENCY.NOT!!!THEIR OUT ONLY FOR $$$. I BET THE EMPLOYEES OF AAA DOESNT HAVE A LIMIT ON THEIR POLICYS. THANK GOD MY SON WAS HELPED BY A MAN (ANGEL) THAT HAS HEART PROBLEMS AND SHOULDN'T HAVE BEEN OUT IN THE HEAT. BUT WENT TO MY SONS RESCUE AND SAW HE GOT HOME SAFE...THANKS AAA FOR NOTHING!!!