AAMCO
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Category: Automotive
Contact Information 2048 fairburn rd, Douglasville, Georgia, United States
Phone number: 770-947-8357
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AAMCO Reviews
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yolanda31
June 27, 2011
rip off
I took my 2000 Dodge Durango to the Aamco in Douglasville GA on Fairburn road. I was told the man that I was having transmission problems. He told me that I need to have my transmission rebuilt. The cost to have my transmission rebulit would be 1600.00 So on tuesday june 21th I tdropped my truck off to be reapired. Then on Thursday June 23th I recieved a call from the man at Aamco saying that the cost had gone up to 2, 289.70 to rebuild my transmission. because once they open my transmission it needed more work odne it then expected. I told him that I couldn't not afford that and that wasn't the price quote that he had given me on Tuesday. He claimed that it was the cost of the parts and that he would all around to see if he could find something cheaper. He later called me and said that he couldn't find cheaper parts and that was the cost of the repair. He said that if i had the title of my truck I could do a title loan, Aamco work with a title loan company. I declined and said that I would be coming to get my truck that afternoon. He said that I couldn't come get my truck until I pay 500.00 for labor and they had to put my transmission back in the truck and I would be able to get it until monday.( I was never told about t 500.00 fee until then.) On friday june 24th I called again and told them that I was coming to get my truck and he said that they weren't going to replace my transmission until I pay the 500.00. So at this point they are holding my truck for RANSOM !!! I just want my truck back so I can take it somewhere to be fixed...I WILL NEVER USE ANY AAMCO COMPANY EVER AGAIN
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Deegurrl83
April 3, 2011
Didn't offer services they claimed to offer
I called Aamco because they were the only transmission shop within 60 miles of my residence. I spoke with a guy over the phone who asked what my car was doing. I told him that the vehicle was driving normal, had never had any transmission issues whatsoever, the fluid was normal level and suddenly the overdrive light started blinking, about 30 seconds later the vehicle began to rev up, jump and shift into the next gear everytime it would shift. As I said I had no prior warning of this happening because my car hasn't had problems. The Aamco employee told me that it sounded like my car (98 Ford Contour) had gone into something called fail safe mode and it sounded like it was probably a sensor or something that had gone bad because transmissions usually don't just go out with no warning. He told me I could have my car towed in the following Monday. I went to this Aamco because on their website it says they will approve you for financing, no credit checks. I did this just in case I needed to have work done and it was something more serious then a sensor. At 11:15am Rick who claimed to be the manager at the store called and told me that they pulled the codes PO732 and PO734 from my car and that those codes basically meant that I had no 2nd gear. He told me that he can not further diagnose my car without taking out the entire transmission and just for removing the transmission and the diagnosis it would be 675.00. He then quoted me prices. He said if there was a minor problem inside the transmission or a sensor (why cant you get to a sensor without taking out the tranny?) then it would end up running about 1200 - 1400.00. If there was a major issue and they needed to rebuild the tranny then it would run 2400 - 2800.00. I told them I didnt have this kind of money and the only way I could do it is if they financed me through the program they advertise. "Rick" told me he would call me back. I got a call back again saying that this particular Aamco doesn't offer the financing with no credit check and that I would have to apply for GE credit to have the work done. Needless to say during all of this I found out that three other people I know recently were told the SAME thing about their cars (one of who just had bad fluid/filter) and luckily none of those people approved the repairs either. The day after I refused the work I got a rude call from "Rick" telling me my car is bottlenecking their shop and I need to get it out of there.
I saw on the outside of the building that it was Aamco but nobody was wearing Aamco gear and the "manager" appeared to be some guy off the street. I also noticed the permits on the walls for for a Pacific Coast Transmission not for Aamco. These people did NOT try to help me, they falsely advertised their financing options forcing me to use a AAA tow that I wouldn't have used if I knew and now I am without a car thanks to them and their outrageous ways and prices.
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iskeepinitreal
April 2, 2011
transmission
I needed a transmission replaced so I took it to Aamco thinking that would be the best place since they are everywhere and I wouldn't have any problems with it. BUT I WAS WRONG DON'T GO THERE! I travel from Kansas City, Mo to Springfield Mo so the closest place was located in Kansas City KS. They towed it there for me then after it got there said it would be 495 just to look at it. They could of told me that before they towed it, anyway they gave me a price of 1600. By the time the transmission was fixed my bill was over $2100.00. I picked it up thinking at least I had a good transmission now. WRONG it started slipping during the first week and still is. You think if you pay that much money it would work right. Since then I've taken it to the Springfield MO location wanting them to fix it. They say no hassle with warranty and that's not what I'm getting. In order for them to do anything it has to read on their machine in order to look at it. So basically I'm stuck with a slipping transmission and no one wants to do anything about it. So take your business else where people, because all they do is screw people over!!! It's a hassle and still not fixed.
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hankerson814
March 21, 2011
transmission work?
Took my van on Feb.21 2011 to look at transmission .They said leave it, when the finally called 2days later they said need we needed a trans we said "ok" do the work need a $750 dep. they got it. Kept calling they were waiting on parts order wrong ones.Oh we order 2wheel drive & My husband told them it was 4wheel drive.We had a rental car for 14days.Well we got our van back on March7, 2011 after driving it for a day notice sounds come from under the hood.Took itback looked at it yes some volts were still missing.We took it dealer they gave us a report of whats wrong have to keep taking it back..Iam sick of this SH**T.
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Hamler
March 15, 2011
Better stay away from Aamco
I had taken my car to Aamco to have the transmission replaced in July. They gave me a quote that seemed a little high and I couldn’t afford it at the time, so I bought a transmission with a 101 day warranty and took it to them to install. They told me it would take about a week till they could get around to it.
I was fine with that except I called everyday and they kept telling me it would be done tomorrow. After a week and a half, the guy tells me that transmission wouldn’t work, because it was $1, 100 and a 30 day warranty but they wouldn’t put it in writing.
I drove it for 5 days and then it started making all these noises. I took it back to them and they said the trans. was fine but it needed an axle and a bunch of other parts. Bill $600. By the way, the I was dealing with previously was fired or quit or something. Drove the car for a week and the trans. Left me stranded 2 hours away from home.
Had a tow it to Aamco. They said there was no warranty on any of the previous work and were going to charge $450 just to look at it. I argued with the guy for about an hour and didn’t get anywhere. I had a tow truck come and get the car. Ended up paying $1700 and was without a car for 2 months.
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lynn60628
March 14, 2011
Auto Repair
DO NOT TAKE YOUR CAR HERE! I took my car to the shop on 2/16/2011, it was listed as the preferred vendor for my warranty company. At first AAMCO told me the TCM needed to be replaced. After sitting on my car and doing nothing for nearly two weeks they replaced the TCM and towed my car to the dealership to have the computer reprogrammed. When AAMCO got it back from the dealer, there was an additional code regarding the transmission solenoid. At that point I was told by AAMCO they would need to replace the solenoid. When AAMCO went it to start replacing the solenoid, they noticed metal shavings in the transmission pan. I was then told the transmission would need to be replaced. I have yet to get my car back and its now almost a month later. AAMCO should have did a complete diagnostics and looked in the metal pan before replacing all these parts I probably did not need!
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Forserie
January 25, 2011
Left me without car
I went to AMMCO in Glendale, CA. Had I read the reviews I would have never stepped foot there. Anyways they charged me 89.99 for a diagnostic, which I was fine with. Even though I already knew what was wrong with the car, but I agreed to it because I wanted and estimate of the cost to repair. John told me to give them a couple of hours and they would call me back. I told them I didn't have a way to get home, so he told me they would give me a ride home and pick me up when my car was done. I go home, two hours pass they call me and tell me exactly what I already know the transmission grinds. They estimate the cost at around 1500. I tell them i don't have that kind of money. He starts insisting that I do the repairs or my transmission might get damaged further, even though I have had this problem for almost forty thousand miles. He keeps pushing forward "do you have credit? Do you have someone that can lend you money?". Long story short they tell me they can't pick me up because "they have no one available" and they tell me if I don't pick up my car by 4:45 that they will close. My only other option is to ride my bicycle to Glendale but there is no way I can make it in time before they close.Of course they say they can pick me up the next day. Now I'm stuck with no car for the night so I can't pick up my wife from work at midnight and I work tomorrow morning. Had I known they were going to leave me stranded I would have never agreed to any of this. I figured I would pay for an estimate and this is what 89.99 dollars gets me.
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pwalters6
January 21, 2011
owner
I had AAMCO tow my vehicle 60 miles to their shop as I did not have up to date insurance or tags...the company was aware of this. I told them what needed done and approx. 5 days later they called and said it was finished. I told them it would be approx. 10 days till I picked it up as I was waiting for a paycheck that i would pay the repair bill put new tags and renew insurance. Two days later my husband drove around the corner from my house ( 60 miles away) and our vehicle was sitting out front. My husband went and asked the homeowner where they got the vehicle. The woman told my husband she was getting her vehicle repaired at AAMCO and that the vehicle was the loaner that they gave her. We informed her that was our vehicle and the police were called. We drove our vehicle around the corner and put it back in our garage. The next day we went to AAMCO...I asked where my vehicle was and the "owner" told me he loaned it to a lady who was in a tight spot without a car. He didnt want me to contact the police...and offered me a WOW big 20% off. I told him no thank you that I would not be paying the bill and that he had no right to loan out my car..he proceded to tell me that I was going to punish him 2000 dollars and go to the news and ruin his reputation because he made a small bad judgment call...ummm yes i think i will...i then proceded to tell him if he felt so bad for the lady he should of loaned her his personal vehicle not one of his customers...remember this vehicle had NO TAGS AND NO INSURANCE
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[email protected]
December 23, 2010
Defected Product
I brought my car back to Aamco to address the check engine light issue. I was informed by another car service that I had a misfire and it was a tune up problem. Aamco had done my tune up less than 90 days ago, therefore it was still under warranty. Jorge administered a diagnostic and confirmed that my car had a misfire in one cylinder. Lamon (Manager) was informed that the work pertaining to my car was based on a tune up that was under warranty, and therefore I did not have to pay for the repairs. Aamco kept my car for 48 hours, and Lamon and his alleged mechanic stated that they had not found any problem s with the spark plugs or the wires. I took my car to Halsted Diagnostic and they fixed my car in less than a hour by replacing four of the spark plugs. Two of the spark plugs had cracks in the ceramic which caused the misfire. When called Lamon (manager) at Aamco and told him about the defected spark plugs, he attempted to rationalize his responsibility by stating that they were under a different ownership at that time and they were not responsible. I asked for my $63.41 back, and he stated that I need to call him back tomorrow. I received piss poor service from this establishment, and I am warning everyone to stay away from this establishment.
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Adam C
December 20, 2010
Bad service
First of all I realize I shouldnt have taken my truck to AAMCO for this problem but I did. my check engine light came on i was told i had a bad Catalytic Converter AAMCO said they could fix it for 450.00 so i let them 45 min after leaving the shop the light was back on, when i came home from the deer hunt i took it to AutoZone and they said i had a defected Cat so back to AAMCO i went, they had it for 3 hours and told me the cat was good that i had a bunch of other problems WRONG I DIDNT. to make a long story short the light has been on since Nov i had to get IM and inspections done and it wouldnt pass cuz the Cat was bad i took it back to AAMCO after getting a 4th opinion and they once again said the Cat was good, that it was a universal Cat and that it was my oxygen sensors and they were going to fix it for free and the light wouldnt come on again. they swore!!! well i got it back from them 3 days ago drove it 150 miles and guess what the light is back on, so i went and got a code reading and its the Cat. so tomorrow im going back to AAMCO to see what they say this time. I SHOULDNT HAVE TO SPEND MY LIFE AT AMMCO GET IT RIGHT AND STOP HIRING DRUG ADDICTS TO WORK IN THE SHOP.
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