I have a Maytag washer and the warranty service sent out A&E. He was not qualified and couldn't even see which fuse in the box needed flipping -- I also had to come to the basement 2 times to reset the red/black button on the outlet as he couldn't figure it out. When I called Maytag Dependability Plus they had no record of sending out A&E. Needless to say I still need my washer fixed.