We signed a contract to purchase a television with Aarons, we have made all our payments on same, the bulb in the Television blew out and in contacting them to replace the television they promised it would be replaced over night. 7 days later we have heard different stories by the staff who man the phones, also, they offered no replacement television until a formal complaint was made to head office. Since then the Manager Franklin has been consistently rude and made a point of being less than helpful to us. We have also made a point to mention to everyone we know NOT to rent from Aarons and we will not be using them again!! We have NEVER experienced such poor customer service and rude staff.