ABC APPLIANCE in Sterling Heights, Michigan.

We purchased a TV from ABC in 2002. We have a repairman out at least three times in those years to repair what he said was a defect in the lamps. ABC says it is a warranty problem, which expired in June of this year, although, the repairman said that it wasn't a warranty problem, but as previously stated, a manufacturers defect. Red and Blue lines are appearing across the screen due to a defect in the lamps. ABC doesn't want to deal with it and apparently SONY doesn't want to either. They gave us the customer service number but conveniently said that no one would answer the phone due to their system being updated. Another manufacturer defect?