This organization deliberately fails test takers on the essay portion of the tests so you have to pay to take the test multiple times. It's a way to generate revenue. I wrote a memo that was concise, clear and organized. They failed me because the memo wasn't written in five paragraphs and didn't have an introduction, body and conclusion. It was a business memo, not a creative writing exercise. I researched the company on the web and found some articles from nationally recognized educational organizations that question their credibility and capabilities.