If you are thinking of getting a pool from these vendors, Please reconsider. They come to your house and offer you something other than what you want. You can barely reach them on the telephone to talk to them. My husband and I decided that we could not afford to get this pool (before installation). I had talked to the company previously and the District Manager told us if we didn't want the pool to let him know. Well, when we called back and told them that.. crap hit the fan! First we were told by the financial department to fax over the copy of the check they had cashed from my account ($400) and I would receive a refund. Next thing I know the District Manager calls us back (remember we talked to him previously) and screams we are going to still owe him $12, 000 (even though the pool was not installed! Now my husband and I are going to have to go to legal procedures to get this resolved. Save yourself the trouble and deal with a better company, this one is definitly not out to please the customer they are out to steal your shirt!