Found a fantastic price on a used Lifepak 15 - $16, 499. Company insisted on pre-payment. Mailed them a check, they stated that item was being packed to ship a week ago. They cashed the check and no one at their office can say where the item is - they only will confirm it was not shipped. No returned phone calls to me or our attorney. They were very quick to repond before getting the money - now that they have funds, they are difficult to get to even answer the phone.