Call them to cancel..they say read the small print..well I did..their small print says Customer may return product within 30 days of purchase date for refund minus ship and handling. FWM wouldn't acknowledge their own small print. They wouldn't give me a RMA number saying that I didn't call during 14 day trial period. WRONG...I called my bank and they reviewed FWM's website and read the small print saying. Refund within 30 days of purchase date. Wells Fargo rep intiated a three way call with FWM. Well Fargo rep read small print to Acai Berry Rep. After asking 5 plus times...Acai Berry/ FWM rep gave in and I have sent product back with RMA number. This company doesn't read their own small print...Wells Fargo and I did.