MY DEBIT CARD WAS BILLED FOR 2 LOTS OF £74.88 PHONED UP THE NUMBER GIVEN ON THE INVOICE GOT THOUGH TO A LADY CANCELLED MY ORDER SHE TOLD ME 2 GET A REFUND THAT I SHOULD EMAIL THEM TELL THEM THE PRODUCT NAME TELLL THEM THAT I WANTED A REFUND & THAT ILL SEND BACK ANY PRODUCT THAT TURNS UP AT MY HOUSE CALLED THEM AGAIN TODAY 2 BE TOLD THAT I WAS NOT GOING TO GET A REFUND BECAUSE I CALLED & CANCELLED AFTER THE 15 DAY CANCELLATION PERIOD SO I SAID THAT I DIDNT GET THE PRODUCT TILL LAST WEEK THEY SAID THAT THE 15 DAYS STARTED FROM THE DAY I PLACED THE ORDER THE ORDER DATE WAS THE 28JUNE09 THE SHIP DATE WAS THE 3JULY09 THEY SAY IT WAS A FREE TRIAL 4 15 DAYS BUT HOW CAN U TRY SOMETHING UNTIL U HAVE IT 15 DAYS SHOULD START FROM THE DAY U RECEIVE IT NOT FROM THE DAY THEY TAKE YOUR ORDER ESPECIALLY AS IT TAKE A COUPLE OF WEEKS 4 U TO GET IT THEY ARE WRONG WHEN THEY ARE TELLING U THAT ITS A FREE TRIAL WHEN U CANT TRY IT BEFORE THE CANCELLATION PERIOD IS OVER BECAUSE IT DOESNT ARRIVE TIL FEW DAYS BEFORE SO NOW IM JUST UNDER £150 DOWN IN MY ACCOUNT IV HAD TO CANCEL MY DEBIT CARD TO MAKE SURE THAT THEY DONT TRY & GET ANY MORE MONEY