FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND THEY WILL GIVE YOU A FULL REFUND. Bromalit and Acai Berry charged over $300.00 on my credit card. I cancelled with the 14 day trial but they still charged my credit card and claimed that I was not in the system. Then they tried to negotiate the price with me. I stil refused and was told too bad now you will have to accept the charges. Filed a complaint on line with BBB and they gave me a full refund with an apology stating that they offer a 100% refund guaranteed if not completely satisfied. Better Business Bureau totally rocks and thank you to everyone for submitting your complaints on Complaintsboard .com. I was able to support my claim by linking the Complaintsboard.com in my complaints with the BBB and was able to prove that this is not an isolated incident. There are a lot of people being ripped off. I am definitely adding complaintsboard.com to my list of favorites.

The shipping took a little longer than i expected, but the product worked great.

please cancel my order! and return my money back! please confim in my e-mail [email protected] thanks!

i need my money back! because taken from mi checkin i never called for the autorization! please! respond! thanks

After the trial bottle trial, they automatically charged to my credit card account for a new bottle US$79.90; as they said I don't call to stop the subscription. However, I never see any agreement on the e-form whilst I made the trial order. And they charged me on April 14th, as of now (April 27th) there is no products receive from them. I tried email the person who contact me, sales office, and maybe their support email. NO one answer my question, and don't know what I can do now. I plan to report to our HK Consumer Council, no matter they will send me the bottle or refund, at least - I don't want others' will get into this "set-up". They intented to charge $ and not shipping any products. And I cannot found their official web site or any customer support. I read lots of complaints from this board - seems we got the same issue. If anyone may advise. That will be good. Herewith the email that I try to contact them :

"Support, Vital Acai" <[email protected]>
James Thomas <[email protected]>

I tried email them over 10 times. But no respond!