On 5/4/09 I was charged on my credit $5.85 for shipment of a Free Trail Offer on ACAI Berry Pills to lose weight. This free trail I never received. On 5/12/09 I was charged again $119.11 for another shipment that I did not order or received. When I tried contacting them by e-mail www.viv3.com, that site is no longer available, nor was there a telephone number on my bank statement for me to call. Last week I found a website
[email protected] and Im send them a message explaining the above. Also, not to re-send any orders, cancel my membership, and to credit my credit card for the amount they charged for orders not received. The next day I received an e-mail that they would look into my allegations and that they would contact me within 2-3 days. Five days have gone by, and as of yet i have received no response. I tried today to contact them by the same e-mail as above and the messafe I get is that they can not send the message because the e-mail is erroneous or something is missing. All I want is my hard earned money back. They took my money without my consent for $119.11 nand to return $5.85 for thr free trail offer that I never received. mI woud appreciate it very much if you would take care of this matter and have them return my money. This company is running a scam, fraud, and taking the consumers money. Please help me, and let me know ASAP the status of my complaint and if my money is being returned. If not, then I'll hace no choice but to take matters in my own hand and contact Consumer Affairs. Thank you