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October 5, 2008
taking money out of my checking acct.
Performance Health has been taking money out of my checking Acct. without my permisson. I did not order this product and they have been taking 74.76 out of my acct three times now. I called and can not get anyone to talk to. I want this to stop I don't want their product and want my money back that they took out.
I just went to their website and did get a trail bottle for 4.95 and that was suppose to be it, but since then they have been sending me 60 days of pills and charging me 74.76 each time this is not what I sign up for and want it to stop. I am calling my bank to not allowe this decution anymore from my acct.
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August 18, 2008
Unauthorized shipping & charges
As recommended on the OPRAH Show, I ordered the 14-day trial offer and agreed to pay for shipping & handling ONLY, $3.95. My credit card was billed immediately on 7-24-08 for $3.95 + $0.11 unauthorized FRGNFEE. The trial product was not received until August 4, 2008. This contained 15 tablets plus a bottle of 60 tablets. On August 15, 2008 another delivery of 60 tablets with a notice that I now had been charged $87.31 for their product and would be additionally charged the $87.31 every 45 days. I contacted this company on August18, 2008 to cancel any and all deliveries and notified I had not authorized this shipment and expected the charge to be withdrawn and credited to my VISA. I was told this could not be done and would not be done as I had not cancelled within the 14 day trial period. I suggested they calculate their time period based upon their own records of delivery and I would return the product and expect full credit. I was told they had a NO RETURN policy and they would cancel further orders but I was on the hook for this $87.31. I hung up, contacted my VISA card account and began dispute of charges and told I wanted a stop payment to this company. I have gone on line to show my dispute to you, have contacted the OPRAH show to indicate false pretenses and will contact our state attorney general's office and Better Business Bureau.
Please note: I ordered ACAI BERRY, but literature enclosed with product I received indicates this product is actually Nu-Bodi Hoodia with Green Tea. This is false advertising as well.
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