Sterling Management Systems is refusing to pay my rebates of 99.96 per for trial orders of acaioptimum and advanced colon. I was only suppose to pay the shipping and handling and after completion of the program and cancelling within 14 days my account was suppose to be credited. I have been charged 99.96 4 times now. (twice ing July-original order-and twice in AugNow they are refusing payment. I have sent in bank statements-as requested-to prove I have not recieved anything. I have spoken many, many times to STerling and have recieved nothing but lies. It allegedly shows on their records that I was credited on NOv 2 2010. I have been told now that the "finance dept" will take care of the matter and they will contact me via e-mail, they haven't. I have been told that they would issue a check for the refund and it would take 7 days to process and 3 days for me to get it, they have not. I have been told I would recieve a visa giftcard, I have not . I have been told to wait 7 more days. This has all been going on since Sept 2010. I have even told them if they just admit that this was all just a big scam I wouldn't proceed any further, they have not. Please help.
All I have been able to do is just call. Now when I do so they person I talk to wont even ID themselves. Even though she keeps changing names she sounds suspiciously like the same person. Please help! Dana Hagar