I requested free trial order with the only charges being the shipping and handling fee. However, when I received the merchandise I found that I been billed for 2 additional items that I did not approve. I received items that I do not know anything about and was charged in excess to 4.95 (shipping/handling) a sum of 39.90 bringing my total to 44.85. I have tried to contact the company several times but I just get a voice mail indicating that I have some ridiculous wait time of 90 minutes or more before being able to speak to someone in customer service. I believe that it is time to shut these frauds down. People are working too hard to earn a living just to have crooks like Central Coast Nutraceuticals, Inc. rob them out their hard earned monies. I approved $4.95 not $44.85. I was really shocked when I received the sales receipt. I still don't know they were able get more monies than I approved.

This compay is a scam. I order the 4.95 free trail offer and then there is a 39.95 debit pending to come out of my checking account without my permission. I called the 888 number today at least 6 times and was on hold for 141 minutes before I was able to sepak with someone. The operator was RUDE and SMART. She told me that I didn't read the terms and conditions and if I wanted my 39.95 back I would have to send in 32 pills and the package would have to be postmarked by this Thurs. Dec 4th, and if not I would be out of the 39.95. This is ridiculous. Hoe can they debit your account without permission, I thought that all I was purchasing was a FREE TRIAL. WE have to do something about this company. I only purchased teh trial because that stated that Oprah recommened it, I do not think Oprah would do this to people, at least I hope not.

Offered free trial of natural cleanser for shipping only - they sent two other productas totaling 44.o return you have to contact them for a RMA number - their phone lines are always busy - I waited one hour and 20 minutes to be put on phold again for twenty minutes. Finally receiving a RMA number - I had to pay to ship the package back to them. Then I had a USPS confirmation number claiming it was received but then you could not get through to make varification - phone lines were not working.

the above web site is what they gave me from888-692-8352...i have a charge of $39.95 and for what i don't know
they have a charge $1.95 which is correct..a few days after that they have this$ 39.95 charged on the 11/08
i tried calling them but this is the web site they directed me to...they only had the above phone no.and az. i read some of the other complaints and this has surely told me not to order things on line anymore. BETTY KELLEY
i don't know the confirmation code unless it is the one below

I ordered something and they sent me extra supplements and charged my account.