I was charged $44.95 instead of the $5.99 shipping. I never received the product. I cannot get through to the company via telephone (43 min wait) and no response to their e-mail site. In order to make sure they don't charge me again like some other people have had done to them, I need to cancel my debit/credit card and close my checking account which affects my direct deposits, automatic withdrawals for my mortgage, loan, EZ Pass, gym membership, etc. What a disaster. Forget Oprah being embarrassed about her recent weight gain, she should be embarrassed that she messed up so many peoples lives. She has enough money she should reimburse everyone of us for our losses!!!