Don't bother with them. You can get $150 back in check, a free modem and install kit, all at Circuit City - and it actually works (so I'm told, I wish I'd done it that way). I can't not get my rebate - because i can't GET THE REBATE FORM. If anyone has their email with it, please, please forward it to me!! Thanks. Why go to this not accessible ripoff company when you can get a good deal from one of your local electronics stores? (It's on Circuit City's website, but you have to go into the store.) At least that was my logic. By the way the affiliate off Staples website is one of these ripoff places - CC's really through CC.

The longer story:

When ordering an email is supposed to arrive containing the forms for submitting the rebate form. Mine didn't arrive. I called again, we resubmitted it and it still didn't arrive. I've called a month later and tried again with a slightly different home address and it still isn't arriving. Meanwhile I emailed Mr. Gallow 4 times over several weeks time, NO RESPONSE. I called the rebate line and she contacted the website owner but isn't allowed to give out their information.

Yipes. How can a company be this disreputable? And why does comcast allow itself to be so degraded by calling them "affiliated"...