ordered the trial sample did not arrive until after 14 day deadline was sent a bottle of product the next day was charged 89.31 to credit card. called to return they told me what to do i sent back they received and did not credit my card, i called my card company they told me that they could not dispute because it was an IP charge, i have not been able to contact them all i get is a recorded message and have been on hold for 30 minuetes