I ordered a motherboard and a processor from them. they gave me the run around when calling up to ask of the status of the order. they gave me excuses to why my order was not sent out. they told me my money order had to be "cleared" which is not true. the truth finally came out, which was that they did not have the item in stock. the phone support was horrible, the person could not speak english very well, and was hard to understand. my order was finally shipped after almost 3 weeks of waiting and calling up frustrated. they did not update their website so that i could check the status of my order, and the UPS tracking order number was emailed the day before it was supposed to arrive. (bit too late) overall my experience with them is bad, and i will never buy from them again. i'm just glad the parts were not defective, as i have heard they are NOT good with returns (ie. very shady company) they have changed the name of their company over 3 times to avoid having to pay customers. this company should not be in business. stay clear of these guys.