I now know never to have anything to do with acer ever again. My laptop has been sent back to you today because of the damages that your company has done to it. I have been told that it will only be fixed to the best of your ability whereas i think and as you know that as you are the ones that damaged it, it should be replaced not fixed. I expect it back with full warranty starting from the day that it was returned and if it doesnt come back unmarked and undamaged and packed correctly, i will be taking legal action and posting photos and warnings all over the internet. I will also be printing out flyers and placing them in letterboxes all over the place.
I want it returned by Wednesday 2nd April at the latest.

P.S. The Acer company in my opinion and soon to be others, is a god damn joke and should be put out of business.