My Acer LCD panel broke while I had it as carry on luggage. It never left my sight and the case was pristine. Acer wanted to charge me $199 to repair it. They said it could have been the air pressure or turbulence on the plane, and they were not responsible for "acts of god." I pointed out that the 8.9" screens were being discontinued and if their fragility was a reason. I was told that the new screens were an "improvement, " and again, Acer would not take responsibility for this flimsy screen. The rep said there was nothing he could do for me. Dell, here I come!