Acorn Stairlifts

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Category: Services

Contact Information
4525 Vineland Road, Suite 207, Orlando, Florida, United States

acornstairlifts.com

Acorn Stairlifts Reviews

September 16, 2008

acorn

i bought an acorn 3 years for my parents, and they love it. no complaints on their or my end, the sales person was polite and no pressure was implied. so lisa - your lesson is learned by dealing with a rinky dink local shop that is bound to close or skip town. for all others in the stairlift market, deal directly with the manufacture and not a medical bizzare store in town. i did my research and so should you. DEAL DIRECT.

August 28, 2008

Warranty worthless

From August 2007 to date, Acorn Stairlifts declines to honor its one year and lifetime warranty for a stairlift purchased December 2006. Contacted Acorn numerous times over many months, experienced many delaying tactics. Their authorized repairperson couldn't repair stairlift--and we had to pay extra for the repair visit. Acorn will not honor its lifetime warranty--for which we paid extra. Acorn alleges dealer is responsible (Stairlifts Online US); dealer alleges Acorn is responsible--no one takes responsibility. We are out over $2, 000 and are stuck with a stairlift that does not work. An independent electrician couln't repair the stairlift. We don't want others, especially elderly and disabled, to go through what we've been through.